POLICY

NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS!

 

NO CHANGES

No changes will be made once an order has been placed. 

Due to the pace of our business, we are unable to make changes to orders once they have been placed.  

 

RETURNS

Customers are responsible for RETURN/EXCHANGE shipping  unless the order was filled in error or defective.

 

Items purchased from A.MARIE CLOTHING CO / AMARIE LUXE are eligible for store credit within 7 days delivery receipt.

RETURN ITEMS MUST be POST MARKED no later than 7 days from date of delivery to be eligible for credit or exchange.

 

A small number of heavily discounted items may be marked FINAL SALE in which case they are NOT eligible for exchange or store credit.

Items sent beyond 7 days are subject to a 30% RESTOCKING FEE.

 

Please contact us if you need to return/exchange and item/s.

Returns for CREDIT/ EXCHANGE can be sent to:

 

A. Marie Clothing Co

3245 Amber Street

Unit 5B4

Philadelphia, PA 19134

 

Please be sure to include your order number if you’re returning and if you are exchanging indicate the SIZE/ COLOR you are exchanging for.

 

 

EXCHANGES

Regularly priced Items are eligible for exchange at customer discretion. Exchanges; once complete are deemed FINAL SALE and will not be eligible for credit once completed and sent back to the customer.

 

Orders received without a filled out return email, or emails that do not indicate the SIZE/ COLOR you are exchanging for, will be issued CREDIT AUTOMATICALLY!!

 

 

CONDITIONS

Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:

PLEASE NOTE: Items  for exchange or returns must be sent back in appropriate shippings bags or boxes, as reshipping items without concealing may result in theft of items.

 

 

SWIMWEAR & LINGERIE

May not be returned. NO EXCEPTION!

 

 

TOPS AND DRESSES

Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted .

 

 

RETURNS RECEIVED 

We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.

Items sent for return that are NOT eligible for credit are subject to a restocking fee OF NO LESS THAN 30%

 

 

DAMAGED ITEMS

If you receive an item that is damaged, please contact customer service immediately by sending an email to: shopnow@amarieclothing.com.